Contact
Need help? Contact us at support@deletedup.app.
Restore Purchases
- Open DeleteDup → Settings → Restore Purchases.
- Use the same Apple ID you used to buy the app or subscription.
- Wait a few seconds for StoreKit to confirm.
Refunds
All App Store payments are handled by Apple. To request a refund:
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find DeleteDup and choose “Request a refund.”
Pricing
- Free 7-day trial
- $3.99 / year (Pro)
- Lifetime plan available
Troubleshooting
Blurry or low-resolution previews
- Ensure the original photo is downloaded from iCloud Photos.
- Tap and hold to open the full-resolution preview.
Cannot delete photos
- Allow full photo access in iOS Settings → Privacy → Photos → DeleteDup.
Privacy
DeleteDup works entirely on-device. Your photos never leave your iPhone. No tracking, no ads, no data collection.
FAQs
Do you upload my photos?
No. All analysis happens locally on your device.
Does DeleteDup need an account?
No sign-up or login required.
How can I free up more space?
Make sure iCloud originals are available, then remove larger duplicates first. The app tracks MB cleaned after each session.